Get in Touch With Us
Spotted something on the site that doesn't look right? Have a question about how we explain a particular trade-off? We'd genuinely like to hear from you. This page sets out the simplest way to reach the team and what helps us reply usefully.
How to Reach Us
The best route is email. Write to [email protected] and your message will go straight to the people who write and maintain our pages. We read every email, though replies can take a little time when we're busy updating content.
What to Include
A few details help us understand your message quickly:
- The page in question: a link or page title saves a lot of back-and-forth.
- What you noticed: an outdated detail, a confusing explanation, or a broken link.
- Any supporting source: if you think a fact has changed, tell us where you saw the update.
If you'd like to know more about the people behind the site and how we approach our writing, our about us page explains who we are and what guides our work.
What We Can and Can't Help With
We welcome corrections, feedback on clarity, and suggestions for topics readers would find useful. We aren't able to resolve disputes with individual operators, recover funds, or manage accounts held elsewhere. For those matters, please contact the relevant service directly.
If Gambling Feels Out of Control
If you're worried about your own gambling or someone else's, please don't wait for a reply from us. Reach out to a dedicated support service or speak to your GP, as they can offer confidential help straight away.
Thank you for taking the time to get in touch. Reader feedback makes our pages clearer and more accurate for everyone.
